 When you place your trust in DDL Inc., we work hard to live up to the high professional standards you expect ... and to surpass them. We monitor how we're doing by maintaining a close relationship with our customers during and after their tests. We're grateful for the positive comments they have shared ... and for the many long-time clients who have become our friends and colleagues along the way. Recently we commissioned an independent market research firm to investigate what we have heard first-hand from our clients. (We wanted to be certain they weren't just being polite.) The results of this client satisfaction study were outstanding and insightul. No matter how positive the feedback, however, we are committed to doing even better. We are absolutely committed to our mission: providing you with the highest quality of testing and engineering consulting services, at prices consistent with industry norms.
As our mission statement states, "Our services are delivered with integrity and a high degree of professionalism, and we strive to be creative and experienced problem solvers in meeting our customers' needs. Our primary goal is to exceed our customers' expectations for the products and services that we provide."
Regulatory Standards
DDL provides clients with authoritative testing and results to ensure that packaging, products, materials and dangerous goods meet all definitive professional standards set by ASTM International, a not-for-profit organization that provides a global forum for the development and publication of voluntary consensus standards for materials, products, systems, and services, and ISO, the International Organization for Standardization.
System Registration
DDL is currently registered to ISO 9001:2008 with BSI. We've been registered since 2003 and our certification number is F578860. In 2009 we underwent our re-assessment. All of DDL's labs are under on certificationand system for consistent delivery of service.
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