Please tell us how we’ve done.

We recently completed testing for your company. Thank you! We appreciate your business and want you to continue to provide you with the best possible service.

DDL’s mission is to provide our customers with the highest quality of testing and engineering consulting services. In addition to our own quality assurance program, we appreciate your comments to help us maintain the level of service to which we’re committed.

Please take a moment to complete this brief survey to let us know how we’re doing. 

You may also call Quality Assurance Manager Kim Pratt at 1.800.229.4235, extension 118, if you’d prefer ... or e-mail her. We appreciate your help! 

Please rate our performance so that we can serve you better in the future. Mark the rating that best describes your level of satisfaction with our performance on this project.
Job number  

Please enter your seven-digit job number here. It’s on the front cover of your test report.
Was your project started within a reasonable amount of time after we received all of your materials?
  Very satisfied
Somewhat satisfied  
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Was your project completed within a reasonable amount of time? ?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied     
Very dissatisfied
Did your project manager keep you well informed about the status of your project?

Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied     
Somewhat dissatisfied     
Very dissatisfied
Was your test report delivered within the time frame your project
manager told you to expect?

Very satisfied    
Somewhat satisfied    
Neither satisfied nor dissatisfied     
Somewhat dissatisfied     
Very dissatisfied
Was your test data and information in the report presented in a format that was clear and easy to understand and use?

Very satisfied    
Somewhat satisfied    
Neither satisfied nor dissatisfied     
Somewhat dissatisfied     
Very dissatisfied
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Can we contact you if your ratings reflect concerns about our services or performance?
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Would you like more information DDL’s other services? Please indicate areas.

More information

General package testing
Medical package testing
Medical device testing
Hazardous materials testing/certification
Materials testing
Product testing
Electronic product testing
General shock & vibration testing
Field data gathering
Protocol design
 

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