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DDL's Mission Statement

 
To continually strive to exceed our customer satisfaction by providing accurate data, attention to detail and quick turn-around times by using DDL's quality system, responsive project management and exceptional customer service. 
 
 
DDL's mission reflects our committment to provide our customers with the highest quality of testing services and engineering consulting services, at prices consistent with industry norms. Our testing services are delivered with integrity, and a high degree of professionalism, and we strive to be creative and experienced problem solvers in meeting our customers' needs. Our primary goal is to exceed our customers' expectations for the product, material and package testing services that we provide.

DDL provides product, material and package testing services that adhere to all applicable governmental and industrial standards for quality. We monitor the quality of the products and services we purchase from our suppliers to ensure adherence to the same high standards to which we hold ourselves.

DDL conducts its business in a manner consistent with community expectations regarding all issues of legality, ethics and environmental awareness. DDL's relationships with its customers, employees, suppliers, and neighbors will be conducted on an ethical and honest basis. We strive to be a trusted and respected member of the business community. In addition, DDL strives to provide our employees with a stimulating environment for their professional growth and development.

Our Vision

DDL will become the preferred worldwide supplier of professional services in its chosen areas of product, package and material testing, design and consulting. 

Areas that DDL strives to meet and exceed
- Accurate data and attention to detail - Technical expertise
- Quick turn-around time
- Responsive project management and exceptional customer service
 
DDL's Values
  1. 1. Integrity – DDL values the integrity of our employees and their ability to exhibit this in the work environment.
  2. 2. Professionalism – DDL employees will always demonstrate the highest level of professionalism.
  3. 3. Employee Empowerment – DDL will always support their employees in continued empowerment to better themselves, further their success within our industry and make a difference.
  4. 4. Teamwork – DDL’s staff will support and encourage individual ideas that better the company as a whole.

5. Quality – DDL will always provide the highest quality product or service.