DDL's Mission Statement
To continually strive to exceed our customer satisfaction by providing accurate data, attention to detail and quick turn-around times by using DDL's quality system, responsive project management and exceptional customer service.
DDL's mission reflects our commitment to provide our customers with the highest quality of testing services and engineering consulting services, at prices consistent with industry norms. Our testing services are delivered with integrity, and a high degree of professionalism, and we strive to be creative and experienced problem solvers in meeting our customers' needs. Our primary goal is to exceed our customers' expectations for the product and material testing, and package testing services that we provide.
DDL will become the preferred worldwide supplier of professional services in its chosen areas of product, package and material testing, design and consulting.
Areas that DDL strives to meet and exceed:
- Accurate data & attention to detail
- Technical expertise
- Quick turn-around time
- Responsive project management
- Exceptional customer service
- Integrity – DDL values the integrity of our employees and their ability to exhibit this in the work environment.
- Professionalism – DDL employees will always demonstrate the highest level of professionalism.
- Employee Empowerment – DDL will always support their employees in continued empowerment to better themselves, further their success within our industry and make a difference.
- Teamwork – DDL’s staff will support and encourage individual ideas that better the company as a whole.
- Quality – DDL will always provide the highest quality product or service.